On 19th March 2020, the Welsh government imposed measures to help to stop the spread of Covid-19. Due to this, we have had to close the Youth Offending Service office at Mamhilad House.
Staff are continuing to work from home mainly, but are completing face to face to contacts where necessary on the basis of risk and safeguarding (using social distancing), for Court Duty, Appropriate Adult requirement and urgent administrative duties. Our telephone lines have been re-directed so that Business Support can answer all calls, if anyone needs to contact us.
Young people and their families involved with the Youth Offending Service have all been contacted. Plans have been put in place to continue with their Court Orders, Out of Court Disposals, Community Resolutions and Prevention interventions safely whilst ensuring that appointments, reports and safeguarding are continuing despite the different format.
Our service has adapted by increasing the use of technology, being pro-active and creative to deliver a service to support young people and their families/carers during this time. For example, virtual panels and meetings have been taken place.
Work is under way to start a workshop for unpaid work in our current storage lock up. The site has been cleaned, equipment ordered and projects sought. To start we hope to make bird boxes from recycled pallets, for the community and then hope eventually to move on to up cycling. The young people who have seen the workshop to date, think it is a fabulous idea and a good indoor project for unpaid work, with young people gaining additional skills in designing and woodwork