Youth Offending Service Update: COVID-19

On 19th March 2020, the Welsh government imposed measures to help to stop the spread of Covid-19. Due to this, we have had to close the Youth Offending Service office at Mamhilad House.

Staff are continuing to work from home mainly, but are completing face to face to contacts where necessary on the basis of risk and safeguarding (using social distancing), for Court Duty, Appropriate Adult requirement and urgent administrative duties. Our telephone lines have been re-directed so that Business Support can answer all calls, if anyone needs to contact us.

Young people and their families involved with the Youth Offending Service have all been contacted. Plans have been put in place to continue with their Court Orders, Out of Court Disposals, Community Resolutions and Prevention interventions safely whilst ensuring that appointments, reports and safeguarding are continuing despite the different format.

Our service has adapted by increasing the use of technology, being pro-active and creative to deliver a service to support young people and their families/carers during this time. For example, virtual panels and meetings have been taken place.

If you need to contact us, please ring our main office telephone 01495 768300 or email us on

Please follow the Welsh Government Guidelines regarding COVID-19

Stay Safe,

Monmouthshire and Torfaen Youth Offending Service

Resettlement Project

Since September 2014, Monmouthshire & Torfaen YOS have been running a resettlement project for young people, who have come to the end of their order and still have outstanding needs.

Some people coming out of prison say they have found it difficult to get housing or education, training and employment. The YOS is offering extra help in these areas, as well as helping the young people to access positive activities in their local community.

The support that is offered to young people is voluntary. The young person makes the plan for what help they need and when they want the support.

Young people who have reached their 18th birthday have their court orders transferred to Probation. Some Young People reported that they have found the transition difficult and have been breached very soon after.  This is also an area where the YOS offers support, to increase young people’s chances of successfully completing court orders after transition and to help to break out of the cycle of offending and involvement with the criminal justice system.

We will support you with…

  • Making the move to Probation.
  • Trying to find somewhere to live.
  • Finding a job, or a training course.
  • Applying for benefits.
  • Getting help from family and friends.
  • Coming to appointments with you, to build confidence.
  • Getting your voice heard.

 “Thinking you have no support can lead to feeling like there is no point trying and things will always be the same.”

Our team want to give you the best support available, to help make life better for you.

Even if you do not want support from the Resettlement Team now, you can ask for help at any time.

If you decide to accept the offer of help from our team, ALL of your appointments with your Resettlement Worker will be your choice and if you do not want to attend, there will be no warnings and no punishment.

You will be listened to and respected by the people supporting you and we will expect you to be respectful to us in return.

We will need your feedback, to enable our service to continue supporting young people.