Youth Offending Service Update: COVID-19

On 19th March 2020, the Welsh government imposed measures to help to stop the spread of Covid-19. Due to this, we have had to close the Youth Offending Service office at Mamhilad House.

Staff are continuing to work from home mainly, but are completing face to face to contacts where necessary on the basis of risk and safeguarding (using social distancing), for Court Duty, Appropriate Adult requirement and urgent administrative duties. Our telephone lines have been re-directed so that Business Support can answer all calls, if anyone needs to contact us.

Young people and their families involved with the Youth Offending Service have all been contacted. Plans have been put in place to continue with their Court Orders, Out of Court Disposals, Community Resolutions and Prevention interventions safely whilst ensuring that appointments, reports and safeguarding are continuing despite the different format.

Our service has adapted by increasing the use of technology, being pro-active and creative to deliver a service to support young people and their families/carers during this time. For example, virtual panels and meetings have been taken place.

If you need to contact us, please ring our main office telephone 01495 768300 or email us on

Please follow the Welsh Government Guidelines regarding COVID-19

Stay Safe,

Monmouthshire and Torfaen Youth Offending Service


The YOS is a group of professionals who work together with one aim –

to stop offending and re-offending in young people by challenging their behaviour and raising awareness of the consequences of offending / anti-social behaviour, helping young people take responsibility for their actions and ultimately help young offenders to break the cycle of re-offending and move forward in positive ways.


Mission Statement

The Monmouthshire and Torfaen Youth Offending Service provide services for young people to divert them from offending and reoffending.  This is achieved by carrying out effective assessments and interventions and working in partnership with other agencies.

The YOS encourages young people to repair the harm to victims and restore relationships with their communities.   Young people are encouraged wherever possible to meet with their victims to hear how their behaviour has affected them and agree actions that can repair the harm caused.

The YOS values the diversity of young people and helps them to achieve their potential. It work with parents and carers in supporting behaviour change within young people and families.