Youth Offending Service Update: COVID-19

On 19th March 2020, the Welsh government imposed measures to help to stop the spread of Covid-19. Due to this, we have had to close the Youth Offending Service office at Mamhilad House.

Staff are continuing to work from home mainly, but are completing face to face to contacts where necessary on the basis of risk and safeguarding (using social distancing), for Court Duty, Appropriate Adult requirement and urgent administrative duties. Our telephone lines have been re-directed so that Business Support can answer all calls, if anyone needs to contact us.

Young people and their families involved with the Youth Offending Service have all been contacted. Plans have been put in place to continue with their Court Orders, Out of Court Disposals, Community Resolutions and Prevention interventions safely whilst ensuring that appointments, reports and safeguarding are continuing despite the different format.

Our service has adapted by increasing the use of technology, being pro-active and creative to deliver a service to support young people and their families/carers during this time. For example, virtual panels and meetings have been taken place.

If you need to contact us, please ring our main office telephone 01495 768300 or email us on Youthoffendingservice@monmouthshire.gov.uk

Please follow the Welsh Government Guidelines regarding COVID-19 https://gov.wales/coronavirus

Stay Safe,

Monmouthshire and Torfaen Youth Offending Service

Directorate: Social Care and Health
Service Area: Youth Offending Service
Contact Details: dataprotection@monmouthshire.gov.uk
Privacy Notice Name: YOS referral

How we will use your information

The Youth Offending Service (YOS) is a statutory partnership of agencies including, Monmouthshire County Council, Torfaen County Borough Council, the Local Education Authorities for both Monmouthshire and Torfaen, Gwent Police, National Probation Service and Aneurin Bevan University Health Board. The YOS have the required lawful basis for disclosing personal information for the purpose of preventing or detecting offending by children and young people. Additionally the YOS have a duty to share and seek information where it is necessary to safeguard vulnerable children.

Referrals to the YOS may include the following personal data:

  • Personal information such as date of birth, gender, address;
  • Birth parent, carers, family members and significant others personal information;
  • Further information such as ethnic group, disability status and other health information;
  • Whether you have committed or allegedly committed any offence;
  • The details of any proceedings relating to an offence you have actually or allegedly committed;
  • Any other information deemed relevant to your offending behaviour

We will use and collect this information as part of our assessment process to:-

  • Fulfil our duty to prevent offending and re-offending by children and young people;
  • Enable us to work with you to agree an intervention plan to reduce the risks of offending/further offending;
  • Assess the quality of our services;
  • Evaluate and improve our policies on how we deliver our services to children and families.

Source of your personal data

If you would like further information on the source of this information please contact Monmouthshire County Council.
You may be required to apply for this information as a Subject Access Request.

Our Obligations

We will store your personal information in a secure manner and ensure that only staff members with legitimate reason to access your information will have permission to do so. Where it is necessary to share your information with other organisations we will only share the minimum of relevant personal information. We will only keep your information for as long as is necessary. We will use your information to assess your needs and provide care and support where appropriate. We practice a preventative approach to meeting your needs and we will work with you to identify and achieve your personal outcome.

Purpose and legal basis for using your information

The YOS have the required lawful basis for disclosing personal information for the purpose of preventing or detecting offending by children and young people. Additionally the YOS have a duty to share and seek information information where it is necessary to safeguard vulnerable children.

Our legal reason(s) for using your information:
We are under legal obligation to process your information
We are processing to protect yours or another person’s vital interests
Processing is necessary for the performance of a public task

The GDPR provides extra protection for certain classes of information called ‘special categories of personal data’. If any of the information you provide falls within this category, then more than one condition will be identified above.

For further information on legal basis please visit www.ico.org.uk

Who will have access to your information?

The Data Controller for your information is Monmouthshire County Council.
Email: dataprotection@monmouthshire.gov.uk

No names will be disclosed or shared with external organisations where information is required to support research or performance monitoring.

Other Data Controllers may also be responsible for your information, depending on the specific circumstances.

These are the departments we share your data with internally:

Children and Young Persons
Youth Services
School Safeguarding Leads
Community Safety
Young Carers
Legal Services
Youth Enterprise

These are the agencies / organisations we share your data with externally if relevant:

Gwent Police
National Probation Service
Aneurin Bevan University Health Board
Barod Cymru
Careers Wales

We do not share information about children and families with any other organisations without consent unless we are legally obliged to do so.

Relevant information sharing protocols are in place for sharing information with our partners where necessary.

Requests for information

All recorded information held by Monmouthshire Council may be subject to requests under the Freedom of Information Act 2000, Environmental Information Regulations 2004 and General Data Protection Regulation including any other Data Protection law.

Cookies We Use

Cookie Name Cookie Owner Cookie Description
wp-settings-time- WordPress WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-setting- WordPress WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wordpress_test_cookie WordPress WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.
wordpress_sec WordPress Essential WordPress session management cookies for logged in users.
wordpress_logged_in WordPress After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
gdpr_popup Monmouthshire Torfaen YOS This cookie is used to track who has already been shown the notice. The cookie has been set never to expire unless there is a change in the privacy policy.
_gid Google Analytics Used to distinguish users.
_ga Google Analytics Used to distinguish users.
_gat Google Analytics Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.
DYNSRV Hosting Provider This cookie is believed to be used for load balancing to manage server traffic demand.
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