Youth Offending Service Update: COVID-19

On 19th March 2020, the Welsh government imposed measures to help to stop the spread of Covid-19. Due to this, we have had to close the Youth Offending Service office at Mamhilad House.

Staff are continuing to work from home mainly, but are completing face to face to contacts where necessary on the basis of risk and safeguarding (using social distancing), for Court Duty, Appropriate Adult requirement and urgent administrative duties. Our telephone lines have been re-directed so that Business Support can answer all calls, if anyone needs to contact us.

Young people and their families involved with the Youth Offending Service have all been contacted. Plans have been put in place to continue with their Court Orders, Out of Court Disposals, Community Resolutions and Prevention interventions safely whilst ensuring that appointments, reports and safeguarding are continuing despite the different format.

Our service has adapted by increasing the use of technology, being pro-active and creative to deliver a service to support young people and their families/carers during this time. For example, virtual panels and meetings have been taken place.

If you need to contact us, please ring our main office telephone 01495 768300 or email us on

Please follow the Welsh Government Guidelines regarding COVID-19

Stay Safe,

Monmouthshire and Torfaen Youth Offending Service

Fundraising for ISS

When a young person is given ISS as part of a court order, they may wish to participate in a fundraising project. This will give the individual the opportunity to enhance their interpersonal skills, their self-confidence and personal achievement, and also the chance of possibly impressing future potential employers.

Previously young people on ISS have completed walks along sections of  Offa’s Dyke, The Abergavenny Three Peaks ( Blorenge, Skirrid, Sugar Loaf ) and Pen-Y-Fan, the highest peak in the Brecon Beacons. Young people choose their own challenge.

On completion of the challenge the Young person will visit the charity and hand over their sponsorship. After the event the young person will receive a framed photo as a memento for them to keep; a reminder of their personal achievement of helping their chosen charity.

If the young person has not got any particular Charity they would like to support, The Sparkle Appeal at the  Serennu Children’s Centre Newport, is a popular charity that several young people have raised funds for previously.

Please click here to see an example “Thank You” letter